We can ship products inside the Continental United States and Canada. Most shipping is by USPS. Please provide us with a street address and not a P.O. Box. The weight of your order and the destination of the delivery determine shipping rates. The actual shipping charges will be added to your invoice at the time of processing and you will receive confirmation by e-mail when your payment has been approved. If paying by MONEY ORDER, we will not ship your order until your payment has arrived. We are not liable for the carrier damaging any products. We pack extra carefully to ensure safe delivery.
All of our products are made with high quality materials and have been tested before we release them for sale. Because each candle is made to order, there will be no returns or exchanges. We are not liable for the carrier damaging any products. We pack extra carefully to ensure safe delivery. The carrier and their insurance will handle any claims.